We ask that you please open the box and inspect your products for damage upon arrival. If your Mini Metal Maker or other items arrive damaged, please contact us right away. We will work with you to file a claim with FedEx and send you new merchadise. We cannot cover damages or losses due to shipping after 30 days of purchase, so it is important to let us know about damages as soon as possible.
If you are dissatisfied with your product for any other reason, please contact us to start the return process. Returns must be initialized within 14 days of receipt of the product. Products must be in like-new condition, and in working order. Items must be repackaged in the original packaging and shipping container. Original shipping costs are non-refundable. Buyer is responsible for the cost of returning the items. We highly reccomend that shipments of returned items be insured and traceable with a tracking number. We will not be responsible for lost return shipments. Returns will be refunded through PayPal within one week of receipt.
If you have any questions regarding our return policy, don't hesitate to ask us. Please contact us through our online contacts page, and simply put "Item Return" in the subject.